Warranty is automatically applied to all products at the time of purchase.

Standard Warranty

Kasco Marine, Inc. warrants products to be free from defects in material or workmanship under normal use and service. This warranty excludes damage to the equipment from improper handling or installation as well as damage caused by environmental factors (examples include but are not limited to: cuts in or crushing of the power cord, damage to mooring lines and ropes, foreign objects causing damage to props or motor shafts, and improper power feeds). The Kasco Marine, Inc. obligation under this warranty is limited to replacing or repairing, free of charge, any defective part within the warranty period.

All units sent back to the factory or authorized repair center should be accompanied by the repair form, found at kascomarine.com. Customer is responsible to pay shipping charges.

Warranty is Void if

  1. The product is not maintained according to the maintenance recommendations supplied in owner’s manual.
  2. The equipment is returned for repair without the power cord.
  3. The unit, control panel, or power cord are altered in any way from the original shipment. Cuts in the power cord are not covered under warranty.
  4. The equipment is damaged by unauthorized tampering.
  5. The sacrificial zinc anode around the motor shaft shows significant deterioration (not maintained according to recommendations supplied in the owner’s manual).

Extended Warranty

The extended warranty is an additional 2 years beyond the 3-year warranty. See below for program details. The extended warranty must either be:

  • Ordered at the same time and on the same P.O. as the unit.
    - Please include the extended warranty as a separate line item.

OR

  • Added to stocked units no more than 180 days after manufacture.
    - To add an extended warranty to a stock unit, send a P.O. to Kasco with the appropriate extended warranty part number (see table below) and the serial number(s) of the warrantied units.

Eligible Products:

  • 2HP J Series Fountains
  • 2 and 5HP VFX Fountains
  • 2, 3, and 5HP Surface Aerators

Warranty Periods (Includes Control Panel)

J Series Fountain Warranty
  • 3/4 and 1HP: 2 years
  • 2HP: 3 years
  • 3, 5, and 7.5HP: 5 years
VFX Series Fountain Warranty
  • 1/2, 3/4, and 1HP: 2 years
  • 2 and 5HP: 3 years
WaterGlow Lighting Warranty
  • RGBW18 LED: 3 years
  • W25 LED: 3 years
  • RGB LED: 2 years
  • Composite LED: 2 years
  • Stainless Steel LED: 3 years
  • RGBW40: 5 years
  • Universal Lighting: 2 years
AquatiClear™ Circulator Warranty
  • 1/2, 3/4, and 1HP: 2 years
De-icer Warranty
  • 1/2, 3/4, and 1HP: 3 years
Surface Aerator Warranty
  • 1/2, 3/4, and 1HP: 2 years
  • 2, 3, and 5HP: 3 years
RobustAire™ Diffused Aeration Warranty
  • Diffuser: Lifetime
  • Cabinet: Lifetime
  • Tubing: 15 years
  • Compressor Motor: 3 years
  • Compressor Piston Cup: 2 years
  • Compressor Cylinder: 2 years
Home Series Diffused Aeration Warranty
  • Diffuser: Lifetime
  • Cabinet: 2 years
  • Tubing: 15 years
  • Compressor Motor: 2 years
  • Compressor Piston Cup: 2 years
  • Compressor Cylinder: 2 years
Replacement (R) Units Warranty
  • 1/2, 3/4, and 1HP: 2 years
  • 2, 3, and 5HP: 3 years
  • 7.5HP: 3 years

NOTE: Pricing and availability for replacement “R” units is available in distributor portal accounts.

FAQs

What happens if my product has an issue under warranty?

If a product has a warranty issue, Kasco will repair or replace defective components. Products must be returned to Kasco or an authorized service center for evaluation and processing.

Do I need proof of purchase to make a warranty claim?

Yes, proof of purchase is typically required to establish warranty coverage and verify the warranty period. Keeping your receipt helps ensure a smooth claim process and confirms your product’s eligibility for service.

What warranty coverage do I get with Kasco products?

Kasco products include a manufacturer warranty covering defects in material or workmanship. Coverage length varies by model and size, and warranty terms typically include repair or replacement of defective parts within the defined period.

Can I extend my product warranty after purchase?

Extended warranties are only offered for select products and must be purchased at the same time as the unit. Contact Kasco for details and eligibility requirements.

What can void my Kasco product warranty?

The warranty may be void if the product is not properly maintained, altered from original condition, returned without required components, or damaged by unauthorized modifications. Refer to product documentation for full warranty information.

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