What happens if my return is damaged during shipping?
Kasco will not reimburse for product that was damaged during return shipment. Contact Kasco for further details.
Who is responsible for shipping costs when returning a product?
Return shipping costs are the responsibility of the customer. Kasco will not reimburse for product that was damaged during return shipment.
What condition does my product need to be in for a return?
Only new, clean, and unused items may be returned for credit.
How long do I have to return a product after purchase?
Items may not be returned after 90 days from the time of purchase.
Can I return a product after it has been in the water?
No, products are not eligible for return if they've entered the water.
Is there a restocking fee for returned items?
No. There are no restocking fees applied for returned items.
How do I start a return with Kasco?
To start a return with Kasco, simply fill out the return form online found on the Return Policy page. Contact customer support at 715-262-4488 or support@kascomarine.com if you have questions.
What qualifies as a new or unused product for return?
Products may be considered unused if they are in original condition, have not been installed or operated, and have not entered the water. Contact Kasco for specific return criteria and condition requirements.
Can I return or repair my Kasco product if needed?
Many Kasco units can be repaired if issues arise. Once warranty or repair details are confirmed, the unit can be sent to Kasco or an authorized repair center for evaluation, and repair options are often available based on condition.
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