Kasco Marine, Inc. warrants products to be free from defects in material and/or workmanship (except for ropes, power cords, and propellers) under normal use and service. See below for details.

Make sure to register your product here for warranty purposes.

Warranty Periods & Associated Products:

Control panels are included in warranty.

2 YEARS:

  • 1/2, 3/4, 1HP Surface Aerators, J Series, VFX, and AquatiClear™ Circulators (including controllers)
  • All 50Hz fountain, aerator, de-icer and circulator models
  • LEDC11 Composite LED Light Kits
  • RGB LED Light Kits
  • Home Series cabinet and TeichAire compressor

3 YEARS:

  • 1/2, 3/4 & 1HP De-icers
  • 2, 3, & 5HP VFX and Surface Aerator models (including controllers)
  • 2HP J Series Models (including controllers)
  • LEDS19 Stainless Steel Light Kits
  • CertiSafe™ Tank Mixers
  • RobustAire™ TeichAire Compressors

5 YEARS:

  • 3, 5, and 7.5HP J Series Fountains (including controllers)
  • RGBW LED Light Kits

15 YEARS:

  • SureSink™ Weighted Tubing (RobustAire™ & Home Series Diffused Aeration Systems)

LIFETIME

  • Diffuser Assembly (RobustAire™ & Home Series Diffused Aeration Systems)
  • RobustAire™ Post Mount Cabinets
  • RobustAire™ Small, Medium, and Large Cabinets with patented AireGuard Cabinet Technology

Warranty is Void:

  • If the product is not maintained properly according to the Maintenance Recommendations supplied in the owners manuals
  • If the product is returned for repair without the power cord
  • If the unit, control box, or power cord are altered in anyway form the original shipment. Cuts in the power cord and field splices are not covered under the warranty
  • If product is used without supplied GFI protected circuit or the Kasco control panel (if provided)
  • If product is damaged by unauthorized tampering
  • If sacrificial zinc anode around propeller shaft shows significant deterioration

Units under warranty may be sent to any Kasco authorized repair center for evaluation and repair. All units must include the Repair Contact Form.

Kasco Marine, Inc.
800 Deere Road, Prescott, WI 54021
(Or call 715-262-4488 to locate nearest authorized repair center.)

Note: Only complete motor assemblies will be accepted for warranty repair. The power cord and all other components must be returned with the motor as originally assembled. Any missing parts will be replaced at the customer’s expense and, if determined to have caused the failure, could void the entire warranty. Some parts are essential for structural support during shipping and others, such as the power cord, are essential to properly diagnose potential causes of failure. It is not necessary to return the float or control box with the motor assembly.

Please include a shipping address (physical address) for return delivery of the repaired unit and a daytime phone number and/or e-mail address for correspondence regarding the warranty claim.

Kasco Marine will return units repaired under warranty at our expense via ground freight within the continental United States.  Any expedited shipping method for the return of the unit is at the customer’s expense.